About CareplanAI
Making care visible and compliance invisible.
The Story Behind CaaS
CareplanAI was born from a deeply personal experience. When Andrew's father entered aged care, he witnessed first-hand the gap between the care staff wanted to provide and what the system enabled them to deliver.
Dedicated care workers spent hours on compliance documentation — time that could have been spent with residents. Important changes in wellbeing went unnoticed between formal assessments. And families were left wondering how their loved ones really felt day to day.
With over 30 years of enterprise technology experience, Andrew saw an opportunity to solve this problem at its root: not by adding more documentation burden, but by making compliance evidence a natural byproduct of genuine care interactions.
That insight became CaaS — Compliance-as-a-Service. A platform where an AI voice companion named Mary calls residents regularly, has real conversations in their language, and automatically generates the compliance evidence that providers need. No clipboards. No checklists. Just care that documents itself.
The Company
Legal Entity
CareplanAI Pty Ltd
ABN 92 691 158 237
Location
CICADA Health Technology Hub, Westmead Hospital, Sydney NSW 2145
Experience
30+ years of enterprise technology experience across healthcare, financial services, and government. Deep expertise in building compliant, secure systems at scale.
Our Mission
“Making care visible and compliance invisible.”
We believe compliance should be a byproduct of good care, not a barrier to it. When you give residents a voice and listen to what they say, the evidence takes care of itself.
Our Values
Empathy
We build technology that treats every resident as a person with a story worth hearing. Mary is not a chatbot — she is a companion who listens with care and remembers what matters.
Safety
Safety is not a feature; it is the foundation. From our Trailing Stop AI safety system to Australian data residency, we make no compromises on protecting vulnerable people and their data.
Transparency
Every decision our AI makes is logged, explainable, and auditable. We believe care providers deserve full visibility into how technology interacts with their residents. No black boxes.
Let's Talk
We would love to hear about your compliance challenges and show you how CaaS can help.
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